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Group,
 
Is anyone using a Windows NT or 2000 RAS server for dialup access to your Innovative system?
 
We are having a huge problem getting connected to our new system.  We go live on Tuesday, March 26, and have yet to establish connectivity for our Bookmobile.
 
Our current equipment includes a laptop running Windows 98 and using a 3COM Megahertz 3CCM559 PCMCIA modem.  We are attempting to dial in to a Windows 2000 RAS server containing two US Robotics PCI modems.  We can dial in to the server from a land line and logon to the Telnet (text-based) Innovative system with no problem.
 
We have a Motorola bag type cell phone (analog) on the Bookmobile.  We can establish connectivity with the RAS server from the cell phone.  During testing, the connection held for over 15 minutes--until we try a Telnet connection to the Innovative system.  When we attempt to Telnet to the Innovative system, we get a login prompt and a password prompt; however, after entering the password, the system hangs or drops the connection.  We tried both INNOPAC and Windows Telnet.
 
We have checked all the settings on the RAS server, and are allowing basically every type of connection possible--no restrictions.
 
If anyone has a clue what might be causing this situation, I would be forever in debt.
 
Thank you!
Tyra

Tyra L. Ealy
Computer Systems Manager
Warren-Trumbull County Public Library
444 Mahoning Ave. NW
Warren, OH 44483
(330) 399-8807, ext. 140

http://www.wtcpl.lib.oh.us