Re: Inter-Library Loan Module

[albertson@xxxxxxxxxx]

Clarence,

        We went live with the Millenium ILL module about three weeks ago. 
Overall I have a positive reaction to the product.  Our rate of processing 
requests has greatly increased because of the requests going directly into 
Millenium from the forms, allowing us to work on requests from all stations 
that have Millenium loaded immediately after a request has been submitted. 
I also quite like the ability to email patrons from their requests in 
Millenium, so if you receive an item or cancel a request you can easily let 
the patron know of the status.
        On the down side there are many bugs.  Patron records and requests 
freezing.  Losing the ability to type in information in certain fields - 
restarting Millenium being the only known solution.  And numerous other 
smaller bugs.  It's not a bad product, but it still requires lots of 
patience to use.
        Though the bottom line could be: We are averaging about the same 
number of requests, around 30-40 per day, as last semester, pre-Millenium, 
and our rate of service, I feel, has tremendously increased.

-Aaron

Aaron Albertson
Library Specialist
Macalester College
Public Services/ Interlibrary Loan
(651) 696-6530
albertson@xxxxxxxxxx

--On Wednesday, February 27, 2002 4:47 PM -0800 Clarence Maybee 
<cmaybee@xxxxxxxxxx> wrote:rr

> We are relatively new to Innovative and use Millennium. We are
> considering using the inter-library loan module, and we would like to
> hear comments from similar sized institutions who are already using this
> feature.  Mills College is a small liberal arts college currently doing
> a relatively low volume of ills.  How have patrons responded to using
> the inter-library loan feature? What, if any, problems people have
> encountered?
>
> Please respond to cmaybee@xxxxxxxxxx.
>
> Thank you.
>
> Clarence Maybee
> Mills College



Aaron Albertson
Library Specialist
(651) 696-6530
albertson@xxxxxxxxxx