Re: Millennium InterLibrary Loan

[Steven Moody <smoody@xxxxxxxxxx>]

At 11:39 AM 2/13/02 -0500, you wrote:
>We are a site new to the Millennium InterLibrary Loan module
>and have been struggling with it, at best.  Hopefully,
>someone out there can help us with the following:
>
>1.  How do you handle providing a barcode for incoming
>ILLs?  Do you make up a number or use a single, dedicated
>barcode number?

*We get all of our books through OCLC and so we enter the OCLC number as 
the barcode.  The number is written on the slipcover so when the patron 
picks it up, the desk staff enters the number at check-out.


>2.  What is the specific sequence you follow to enter a
>request?  How do you integrate the request with OCLC?  (The
>ILL Librarian cannot find a logical order that works for
>her.)

*The requests are entered by the patron via our OPAC.  When we process them 
and make the OCLC request, we do not use the automatic "send request to 
OCLC" aspect of the system (we prefer to go into OCLC ourselves for each 
request as this allows more flexibility).  Instead, we just use the email 
message option.  The ILL assistant sends the message to me (her supervisor) 
and in this way I have a file of the requests and keep informed on what's 
going on.  We enter the OCLC number in the note field on the ILL request.



>3.  Lastly, does anyone have documentation a
>new-to-Innovative person can use?

I put together a web-based training aid that I created by basically editing 
the Innovative manual, eliminating the details on aspects of the system we 
don't use (like the ARTEmail system or the Z39.50) and breaking the process 
up into bite-sized pieces.  I don't think my staff used it much (they 
prefered one-on-one question and answer sessions) and it really only deal 
with the very general process, but maybe it will help youL

http://watson.jfku.edu/lib/ill/ILL.html

Good luck,

Steven Moody







*************************************************************
Steven Moody                         mailto:smoody@xxxxxxxxxx
Library Systems Coordinator          http://library.jfku.edu
Robert M. Fisher Library             PHONE:      925-258-2398
John F. Kennedy University           FAX:        925-254-8136
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Orinda CA 94563-2603
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  Inside of a dog, it's too dark to read."
                                        Groucho Marx