Re: Opening ports in firewall to III

[almag <almag@xxxxxxxxxx>]

What we did was to allow access to only the IP numbers that III gave us
for their servers.  All other traffic on the port is not allowed
through.  

Considering the investment in time and money investment we had made
before we even load one record into the system we had to insure that our
patron would be able to access the information that we provided.  This
means that if a problem is identified we need a timely response from III
to solve it.  If we need to hunt down the appropriate person in the CS
department to open up a port for III to problem solve, it will only slow
down III ability to resolve problems.  

This is not an point that may win you argument.  But it was our
position.  

Alma Garica

"Childress, Schelley" wrote:
> 
> Our campus network has a new firewall.  Computer Services is adamantly
> opposed to giving III access to our server by opening ports in the firewall,
> even though Innovative tech support people have told them that it will
> affect the kind of support they can give us.
> 
> I am looking for supporting statements from other libraries.  Is it true
> that giving III access through the firewall lets anyone else in as well?
> This is what our CS Dept. claims.  Have you had problems because you allow
> access to III?  Are there situations when III having that access was crucial
> to the operation of your system?
> 
> Thanks.
> 
> Schelley Childress
> 
> Schelley Childress, Catalog Librarian
> St. Andrews Presbyterian College
> 1700 Dogwood Mile, Laurinburg, NC 28352
> 910-277-5044  Fax 910-277-5050
> 
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-- 
Alma García			Library Systems Administrator
Mills College Library		510-430-2021	
5000 MacArthur Blvd		510-430-3155 fax
Oakland, CA  94613