SFLL, a link problem??

[Cheryl_Armstrong@xxxxxxxxxx]

I am wondering if someone out there can help me with a mysterious phenomenon.  I
have placed a call with the Innovative Help Desk, but they say that the record
looks fine.  We think it is behaving strangely and would like to know what is
going on.

The following is occurring:

For the title "California lawyers", KF192.C3 C325, (.b10060996), if we do a
title or call number search, we are presented with 3 item records.

However, there are two additional items (.i1099791x  barcode 34198001040502 
AND .i10997908 barcode 34198001040494) which, when we scan their barcodes, bring

up the same above named bib record.  If, from that display, you select summary,
they are not 
on the summary list.

These two items may have been created during the serials checkin process, 
since the technician who added them usually does so from this module.

Yesterday I edited the item records, deleting the barcode fields and inserting
the barcode fields again.  Same symptoms.  I have not deleted and re-created the
records.

Can creating items during the checkin process produce these "phantom-like"
records?

Can someone please help us understand (1) how this came to be so, (2) what we
can 
do to fix it, and (3) what we can do to prevent it happening in the future.

Thanks for your help.


_______________________________________________________________
Cheryl Armstrong                            San Francisco Law Library
Head of Technical Services/Systems Librarian    401 Van Ness Ave., Rm. 400
cheryl_armstrong@xxxxxxxxxx                    San Francisco, CA  94102
(415)554-6832                               (415)554-6821