RE: QVT/Term and printing

[Tyra Ealy <ealyt@xxxxxxxxxx>]

We are using new (2001) HP Vectra VL400's here (about 20 of them) and we are
also having rebooting problems.  Thankfully this problem has occurred only
in five or six PC's so far.  HP had me flipping switches, changing hardware
settings, etc. until they suggested reinstalling Win2000.  I reinstalled and
immediately applied all the updates available for Windows 2000 and Explorer
before putting MS Office or any other software back on.  After reinstalling
Office, I applied all available updates to it also.  So far so good.  The
ones that have had everything reinstalled and reconfigured have been
behaving quite well for about a month now.
Tyra L. Ealy
Computer Systems Manager
Warren-Trumbull County Public Library
Warren, Ohio
http://www.wtcpl.lib.oh.us

-----Original Message-----
From: Darin Schnetzler [mailto:darins@xxxxxxxxxx]
Sent: Thursday, November 29, 2001 4:23 PM
To: innopac@xxxxxxxxxx
Subject: Re: QVT/Term and printing


Trish, was your PC bought between May of last year and July of this year?
Our
problems started with a single PC that would reboot when using Excel and
progressed
to PC after PC locking up or unexpectedly rebooting all over the building.
Nearly
every PC would lockup in a different way for different reasons.  Over 20 PCs
were
locking up before we finally discovered that the Gateway E-3400 PCs we had
bought
were victims of a bad batch of capacitors that were used in the making of
the
motherboards.

>From what I know the only Gateway model that had this problem is the E-3400.
A few
other computer makers were suppose to have had the problem too but I've
never heard
which ones.

"Trish, Margaret" wrote:

> I upgraded to Windows 2000 several months ago. My PC restarts itself
> unpredictably, but only when I'm using a Microsoft product. Anything from
> printing a Word document to resizing a row in Excel will set it off. It
> seems to me to be a bigger issue. Having had to restart statistics and
> booleans on numerous occasions, I'd love to get an answer on this.
>
> -Maggie Trish
> Head, Catalog Dept.
> Curtis Laws Wilson Library
> University of Missouri-Rolla
> trishm@xxxxxxxxxx
>
> -----Original Message-----
> From: Laura Tull [mailto:tull.9@xxxxxxxxxx]
> Sent: Thursday, November 29, 2001 1:06 PM
> To: innopac@xxxxxxxxxx
> Subject: QVT/Term and printing
>
> One of our libraries uses QVT/Term 5.0.5 to interface with the
> INNOPAC.  Ever since they switched to Windows 2000 and try to print from
> the INNOPAC the screen goes black and the PC restarts itself.  They did
not
> change the version of the QVT/Term software so it sounds like something
> within the operating system.  Any help would be appreciated.
>
> I've read the archive messages and there were lots of reports of problems
> with printing QVT/Term.  I'm aware of the Anzio products.
>
> ***********************************
> Laura Tull
> Systems Librarian
> Ohio State University Libraries
> 1858 Neil Avenue Mall
> Columbus OH 43210-1286
> Phone:  614-247-6459
> Fax:  614-292-7859
> Email:  tull.9@xxxxxxxxxx
> ***********************************
>
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--
Darin Schnetzler          --  Computer Technology Specialist
Pickler Memorial Library  --  Truman State University
100 E. Normal St.         --  Kirksville, MO 63501-4221
Phone: 660 785-7410       --  Fax: 660 785-4538


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