Re: Public catalogue search problem

[Sheila Smart <shs1@xxxxxxxxxx>]

Thanks for your response Ruth, but we are not on Release 2001 yet, and we 
knew that the  result set was more than one record.  However , the problem 
seems to have fixed itself - perhaps we'll never know what caused it but it 
lasted for a couple of hours!


At 21-09-01 10:18 Friday, you wrote:
>I'm not sure if this is related, but we recently reported to III a problem 
>with author and title
>searching.  We are on Release 2001.  We discovered that if we enter only 
>the last name of the
>author (regardless of how many words we use from the title) and the result 
>set is only one
>record, no results are displayed.  If the result set is more than one 
>record, everything works
>fine.  If we enter the full name of the author, everything works fine even 
>if the result set is
>only one record.
>
>Sheila Smart wrote:
>
> > Here at St Andrews our reference staff have been demonstrating use of the
> > Public Web searches to new students.  They have been using the same
> > examples for each group, and to demonstrate an "Author and Title" search
> > they have been using "austen" with "pride".  This has been working fine, up
> > until this morning.  Today, when they use this example, the screen appears
> > with "Return to Browse"/"Start over"/"Another search" displayed along the
> > top but no results are displayed.  Any other combination of Author and
> > Title seems to be working OK - e.g. "austen" with "prejudice" displays all
> > results as normal for "Pride and Prejudice" as does "austen" with "pride
> > and prejudice".  Title searches and keywords searches are OK also.
> >
> > Any help would be appreciated.
> > Regards
> >
> > 
> *********************************************************************************************
> > Sheila Smart
> > Deputy Systems Manager
> > Systems Office
> > Library
> > Ext: 2316
> > 
> *********************************************************************************************
> >
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Regards

*********************************************************************************************
Sheila Smart
Deputy Systems Manager
Systems Office
University of St Andrews Library
North Street
ST ANDREWS
Fife  KY16 9TR

Tel: 01334 462316
*********************************************************************************************