RE: due date slip error with MilCirc

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Michael,
This problem occurs sporadically at our library. I have also discussed this
with Innovative. We are using MilCirc 3.16a and Release 2000 Update D+.
Judy Humphreys
--------------------------------------------
Judy Humphreys
Library Services Manager
Mountain View Public Library 
Mountain View, CA 94041
650-903-6865
judy.humphreys@xxxxxxxxxx


> -----Original Message-----
> From:	McClellan Jr., Michael C. [SMTP:MMcClellan@xxxxxxxxxx]
> Sent:	Saturday, August 11, 2001 7:38 AM
> To:	'innopac@xxxxxxxxxx'
> Subject:	due date slip error with MilCirc
> 
> We have had several instances of a rather unusual problem with due date
> slips in MilCirc.  The item barcode for one item gets repeated for a
> different item.  That is item one is scanned.  Item two gets scanned.
> Close
> the session.  The due date slip prints.  The barcode number of item one is
> also listed under item two.  However the listed titles are printed
> correctly, only the barcode is in error.  No, it's not a case of two items
> having the same barcode.  Has happened at two different agencies.  When
> you
> go back into the patron record and print a listing of current check outs,
> everything looks and prints fine.  The item barcode number does not
> repeat.
> I have opened a call with the Help Desk.  I was curious if anyone else had
> experienced this.  We are on MilCirc 3.10.
> 
> Michael McClellan
> Circulation Department Supervisor
> Minneapolis Public Library
> 300 Nicollet Mall
> Minneapolis, MN  55401
> 612-630-6042
> --
> This message was distributed through the Innovative Users Group INNOPAC
> list.
> Private replies:  "McClellan Jr., Michael C." <MMcClellan@xxxxxxxxxx>
> Public replies:   INNOPAC@xxxxxxxxxx
> Archives:  http://innopacusers.org/list/archives/
--
This message was distributed through the Innovative Users Group INNOPAC list.
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