We are a small public library system using the character based INNOPAC product. This past week we began to experience problems loading records from both OCLC (through PRISM) and BiblioFile records on cd. basically, the system stops after 2176 bytes have been loaded. The following error message displays:
Problems with reading records from PC. failed to get file with XModem.
We have been transferring files this way for five years with no problem. ( Until last Saturday) III says they don't support XModem any more (this was the first I've heard of it) and that we should now buy a Web based product. That's fine, but it will take time, and we need to load our records. Obviously, I'm not an IT person, nor do we have an IT department. Just a couple of librarians who have learned either way too much or not enough about the technology. Any help would be greatly appreciated.
Delaware County District Library