Billing fee

["Plaisted, Dena K" <PlaistedDenaK@xxxxxxxxxx>]

We implemented a billing fee on July 1st.   Our problem is that Innopac
charges each item overdue 
the fee and we only wanted it to be accessed for that days checkout.  I was
wondering if anyone
else has dealt with this problem.  When is the best time to waive the extra
billing fees?  Is there some 
easier way to clean up the client's record and have only one billing fee?  

Any advice will be greatly appreciated. 
Dena Plaisted


Dena Plaisted, Chair		Phone: 501-686-6743
Document Access Services (DAS)	Fax: 501-686-6745
UAMS Library, Slot 586		Email:PlaistedDenaK@xxxxxxxxxx
4301 W. Markham, Little Rock, 72205



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