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I can force a claims for book orders by using the "Claim/Cancel SPECIFIC records" option. However, regardless whether a range of records or a review file in searched via the "EXAMINE a group of records for possible claiming/canceling" function, the system just pops right back to the menu without selecting any records to review. What might be causing this? -- This message was distributed through the Innovative Users Group INNOPAC list. Private replies: "Tracy L. Patton" <tlp497t@xxxxxxxxxx> Public replies: INNOPAC@xxxxxxxxxx Archives: http://innopacusers.org/list/archives/