Re: My Millennium

[Dan Pfohl <pfohld@xxxxxxxxxx>]

The NC Coastal Library Consortium has had the same experience.  For us,
though, the dropped sessions occur randomly.  Sometimes My Millennium works
fine, but if you search long enough and with a variety of searches, it will
eventually begin dropping the My Millennium session.  When the session is
dropped, one is in the WebOPAC which functions correctly.  I have a call in
to Innovative.  The only contact I have had back on this issue is a request
for more documentation on when, where, and how My Millennium "forgets" the
session.  As this happens randomly, it has been difficult to document.

Another problem (also random) is switching from staff display to public
display and back again.  At times, when switching, the new display has the
header, navigation buttons and footer, but no record.

Although I set up the automatic notification system (using the
less-than-full information from CSDirect), I'm not sure it is working
correctly.

I'm hoping Innovative will have some fixes for these issues soon.  We
certainly will not advertise My Millennium in its current iteration.

Dan

At 12:01 PM 12/21/00 -0800, you wrote:
>Hello!
>
>We just implemented My Millennium at Sacramento Public Library (calling it
My Library Catalog).  We tested it thoroughly on our training server, then
made it live on our production server last Monday.
>
>What worked fine on one, is nothing but problems on the other!  The system
does not seem to remember us for more than seconds, or a minute or two at
most.  III has confirmed that our html code is identical in both places,
and our IT people say that both servers are accessed in exactly the same
way, plus we have cookies turned on.  It not only doesn't work from our
OPACS in the library, it doesn't work from home, either.
>
>We have a call in to III, of course, but are wondering if anyone else has
run into similar problems in offering My Millennium through the OPAC.
>
>Thanks for any feedback,
>Carolyn
>
>
>Carolyn Rokke
>Automation Program Manager
>Sacramento Public Library
>Sacramento, CA 95814
>crokke@xxxxxxxxxx
>
>--
>This message was distributed through the Innovative Users Group INNOPAC list.
>Private replies:  "CAROLYN ROKKE" <CROKKE@xxxxxxxxxx>
>Public replies:   INNOPAC@xxxxxxxxxx
>Archives:  http://innopacusers.org/list/archives/
>
Dan Pfohl   
Associate University Librarian for Computing Services  
William Madison Randall Library  
The University of North Carolina at Wilmington
601 South College Road 
Wilmington, NC 28403-3297

E-Mail:  pfohld@xxxxxxxxxx
Tel.: 910-962-7641
Fax: 910-962-3078

--
This message was distributed through the Innovative Users Group INNOPAC list.
Private replies:  Dan Pfohl <pfohld@xxxxxxxxxx>
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Archives:  http://innopacusers.org/list/archives/