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- Date: Thu, 14 Dec 2000 14:48:14 -0500
- From: "Helga McCann" <mccannhe@xxxxxxxxxx>
- Subject: merge duplicate patron records
I'm new to the list and new to Innovative, so please excuse my lack of knowledge. I've checked the list archives, but could not find anything on this topic.
We are using Release 2000. We are attempting to use the Merge Duplicate Patron Records function, go through the process as directed onscreen, but keep getting a variety of messages, basically amounting to the fact dupkill cannot be done.
So now we've gone back to doing this manually.
Any ideas would be helpful.
Thank you.
Helga McCann
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