Re[2]: Update C


[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Since the response is unsigned, I'm not sure who I'm disagreeing with, but ...

We did not notify III ahead of time. 
I did print their instructions from the web page and followed them. No checklist
was prepared.
It took us about 2 hours to download update C via ftp. 
We were not down during that time. 
We rebooted the system the following morning (so we wouldn't have to do that
during library hours). We did not restart all the terminals.
We also did not have any problems with loan rules. 
We did, as requested, notify III after we finished the update.

FWIW, we downloaded update C as soon as it became available. We use III's patron
self-checkout and it wasn't working in update B, so we were anxiously awaiting
update C. (Which has a new and different problem, which we've reported.) (I
think we found a bug.) (I want to know if we win a prize for finding bugs.)

HTH,

Judy Schneider                 "So Many Books ...
US GAO Library                     So Little Time"
schneiderj.isc@xxxxxxxxxx

My opinions are mine! All Mine!


____________________Reply Separator____________________
Subject:    Re: Update C 
Author: <innopac@xxxxxxxxxx>
Date:       09/13/2000 12:47 PM

1- You have to call III Help Desk 24 hours before upgrade.
2- Prepare the upgrade checklist.
3- It will take about 3 hours, your system will be down of course.
4- Consider to do the upgrade after 9:00 am California time to make sure a help
desk specialist is in the III office.
5- You will not notice any changes anywhere, but some of your old setup rules
will be changed (in our case some of the loan rules had to be changed).
6- After upgrade is done you will need to restart all your terminals.
That's almost all....
  ----- Original Message ----- 
  From: Owopetu, Olubunmi 
  To: 'innopac@xxxxxxxxxx' 
  Sent: Wednesday, September 13, 2000 12:31 PM
  Subject: Update C


   
  I am about to implement update C and will like to know what kind of
experiences those who have already upgraded had during and after the upgrades. 
In other words, what am I to expect?  Will the system shut down during the
upgrade?  Will Circ, Cat, Serials be affected in any way?

  Thanks for your help!

  _________________________________________________

  Ruth O. Owopetu

  Electronic Services Librarian

  Howard University School of Law

  Allen Mercer Daniel Law Library

  2900 Van Ness Street, NW

  Washington DC 20008

  (202)806-8036 / oowopetu@xxxxxxxxxx

   

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v = 
"urn:schemas-microsoft-com:vml" xmlns:o = 
"urn:schemas-microsoft-com:office:office" xmlns:w = 
"urn:schemas-microsoft-com:office:word" xmlns:dt = 
"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882"><HEAD>
<META content="text/html; charset=iso-8859-1" http-equiv=Content-Type>
<META content="Clear Day.htm 011" name="Microsoft Theme 2.00">
<META content=Word.Document name=ProgId>
<META content="MSHTML 5.00.2614.3500" name=GENERATOR>
<META content="Microsoft Word 9" name=Originator><LINK 
href="cid:filelist.xml@01C01D88.4B523390" rel=File-List><!--[if gte mso 9]><xml>
 <o:OfficeDocumentSettings>
  <o:DoNotRelyOnCSS/>
 </o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <w:WordDocument>
  <w:View>Normal</w:View>
  <w:Zoom>0</w:Zoom>
  <w:DocumentKind>DocumentEmail</w:DocumentKind>
  <w:EnvelopeVis/>
 </w:WordDocument>
</xml><![endif]-->
<STYLE>P.MsoNormal {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt;
mso-style-parent: ""; mso-pagination: widow-orphan; mso-fareast-font-family:
"Times New Roman"
}
LI.MsoNormal {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt;
mso-style-parent: ""; mso-pagination: widow-orphan; mso-fareast-font-family:
"Times New Roman"
}
DIV.MsoNormal {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt;
mso-style-parent: ""; mso-pagination: widow-orphan; mso-fareast-font-family:
"Times New Roman"
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline; text-underline: single
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline; text-underline: single
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline; text-underline: single
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline; text-underline: single
}
P.MsoAutoSig {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt;
mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
}
LI.MsoAutoSig {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt;
mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
}
DIV.MsoAutoSig {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt;
mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
}
P {
        FONT-FAMILY: "Times New Roman"; FONT-SIZE: 12pt; MARGIN-LEFT: 0in;
MARGIN-RIGHT: 0in; mso-pagination: widow-orphan; mso-fareast-font-family: "Times
New Roman"; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto
}
SPAN.EmailStyle15 {
        COLOR: #0033cc; mso-style-type: personal-compose; mso-ansi-font-size:
10.0pt; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Arial;
mso-hansi-font-family: Arial; mso-bidi-font-family: Arial
}
DIV.Section1 {
        page: Section1
}
</STYLE>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026"/>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1"/>
 </o:shapelayout></xml><![endif]--></HEAD>
<BODY background=cid:image001.jpg@01C01D88.4B523390 bgColor=white lang=EN-US 
link=blue style="tab-interval: .5in" vLink=purple>
<DIV><FONT color=#0033cc face="Courier New" size=2>1- You have to call III Help 
Desk 24 hours before upgrade.</FONT></DIV>
<DIV><FONT color=#0033cc face="Courier New" size=2>2- Prepare the upgrade 
checklist.</FONT></DIV>
<DIV><FONT color=#0033cc face="Courier New" size=2>3- It will take about 3 
hours, your system will be down of course.</FONT></DIV>
<DIV><FONT color=#0033cc face="Courier New" size=2>4- Consider to do the upgrade

after 9:00 am California time to make sure a help desk specialist is in the III 
office.</FONT></DIV>
<DIV><FONT color=#0033cc face="Courier New" size=2>5- You will not notice any 
changes anywhere, but some of your old setup rules will be changed (in our case 
some of the loan rules had to be changed).</FONT></DIV>
<DIV><FONT color=#0033cc face="Courier New" size=2>6- After upgrade is done you 
will need to restart all your terminals.</FONT></DIV>
<DIV><FONT color=#0033cc face="Courier New" size=2>That's almost 
all....</FONT></DIV>
<BLOCKQUOTE 
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px;
PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
  <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
  <A href="mailto:oowopetu@xxxxxxxxxx" 
  title=oowopetu@xxxxxxxxxx>Owopetu, Olubunmi</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>To:</B> <A 
  href="mailto:'innopac@xxxxxxxxxx'" 
  title=innopac@xxxxxxxxxx>'innopac@xxxxxxxxxx'</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, September 13, 2000 12:31

  PM</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> Update C</DIV>
  <DIV><BR></DIV><IMG class=shape height=0 
  src="cid:image001.jpg@01C01D88.4B523390" 
  style="DISPLAY: none; HEIGHT: 0px; WIDTH: 0px" width=0 v:shapes="_x0000_Mail" 
  v:src="cid:image001.jpg@01C01D88.4B523390"><!--[if gte mso 9]><xml>
 <v:background id="_x0000_s1025" o:bwmode="white">
  <v:fill src="cid:image001.jpg@01C01D88.4B523390" o:title="Clear Day Bkgrd" 
   type="tile"/>
 </v:background></xml><![endif]--> 
  <DIV class=Section1>
  <P class=MsoNormal style="mso-layout-grid-align: none"><FONT color=#0033cc 
  face="Courier New" size=2><SPAN 
  style="COLOR: #0033cc; FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">I am about

  to implement update C and will like to know what kind of experiences those who

  have already upgraded had during and after the upgrades.<SPAN 
  style="mso-spacerun: yes">&nbsp; </SPAN>In other words, what am I to 
  expect?<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Will the system shut down

  during the upgrade?<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Will Circ, 
  Cat, Serials be affected in any way?</SPAN></FONT><FONT color=#0033cc 
  face="Courier New" size=2><SPAN 
  style="COLOR: #0033cc; FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt;
mso-color-alt: windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal style="mso-layout-grid-align: none"><FONT color=#0033cc 
  face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">Thanks for your 
  help!</SPAN></FONT><FONT color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE:
12pt">_________________________________________________</SPAN></FONT><FONT 
  color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">Ruth O. Owopetu</SPAN></FONT><FONT 
  color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">Electronic Services 
  Librarian</SPAN></FONT><FONT color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">Howard University School of 
  Law</SPAN></FONT><FONT color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">Allen Mercer Daniel Law 
  Library</SPAN></FONT><FONT color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">2900 Van Ness Street, 
  NW</SPAN></FONT><FONT color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">Washington DC 20008</SPAN></FONT><FONT

  color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoAutoSig><FONT color=#0033cc face="Times New Roman" size=3><SPAN 
  style="COLOR: #0033cc; FONT-SIZE: 12pt">(202)806-8036 / 
  oowopetu@xxxxxxxxxx</SPAN></FONT><FONT color=#0033cc><SPAN 
  style="COLOR: #0033cc; mso-color-alt:
windowtext"><o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal style="mso-layout-grid-align: none"><FONT color=#0033cc 
  face=Arial size=3><SPAN 
  style="COLOR: #0033cc; FONT-FAMILY: Arial; FONT-SIZE: 12pt"><![if
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></SPAN></FONT></P></DIV></BLOCKQU
OTE></BODY></HTML>

--
This message was distributed through the Innovative Users Group INNOPAC list.
Private replies:  "Judith A Schneider"<schneiderj.isc@xxxxxxxxxx>
Public replies:   INNOPAC@xxxxxxxxxx
Archives:  http://innopacusers.org/list/archives/