Patron record overload

[Sheryl Groskurth <sherylgr@xxxxxxxxxx>]

Has anyone had a similar problem?  Anyone have any ideas?
We have an in-house agency that lends materials in large quantities, for
a year or two at a time, from a very small area of our collection.  They
track this on the system with one card (patron record).  They prefer to
keep a paper trail of the actual borrower, rather than give cards (the
materials go to tutors at community colleges all over the state--they
would prefer to keep their paper trail rather than maintain lots of
cards).  We just moved to Innovative recently, joining an already
established consortium.  They are fast approaching the max items check
out per card.  When things are overdue, they don't actively pursue
them.  We (the library) don't really like having a 6 month due date
visible to the rest of our patrons, who get 3 weeks.  So even if we
write special loan rules for them, we still have that long checkout
period visible to everyone else, and the max number of items
approaching.  They don't want more than one card.  In the meantime, we
have a horrendous over-ride list and system error messages.
  I thought of setting a special status for the items as they leave the
building, rather than checking them out at all.  Anyone have any
thoughts on this or handled a similar situation in a different way?
Thanks,
Sheryl Groskurth
Waterloo Public Library


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