Re: Duplicate OCLC downloads

[Ruth Helwig <ruth.m.helwig@xxxxxxxxxx>]

We had this problem several months ago.  We did increase the delay to 90 and set the retries to 0 as Kyle suggested. However, my notes indicate that III also changed some settings.  You could ask III to check call #C362950a to see if there is information in that call that would be helpful.

Cheryl Armstrong wrote:

> We have been experiencing duplicate OCLC downloads in the past month or so at all three of our cataloging PCs.  It is getting annoying.  We are working with Innovative who asks us to check our lines.  We access OCLC via the Internet, load over the LAN.  Otherwise our LAN and Internet access is fine.  We have reinstalled and configured Passport for Windows but this hasn't helped.
>
> Is anyone out there experiencing this duplication?  Has anyone in the past?  Should we be talking with OCLC?  Any ideas would be helpful.  Thanks.
>
> Cheryl Armstrong, Systems Manager
> Hayward Public Library
> 835 C Street
> Hayward, CA 94541
> (510)881-7936
>
> --
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> Private replies:  "Cheryl Armstrong" <CherylArmstrong@xxxxxxxxxx>
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