Re: Duplicate OCLC downloads

["Cheryl Armstrong" <CherylArmstrong@xxxxxxxxxx>]

Thanks for your suggestion.

Cheryl Armstrong, Systems Manager
Hayward Public Library
835 C Street
Hayward, CA 94541
(510)881-7936

>>> "Kyle Banerjee" <banerjek@xxxxxxxxxx> 08/01 2:21 PM >>>
> We have been experiencing duplicate OCLC downloads in the
> past month or so at all three of our cataloging PCs.  It is
> getting annoying.  We are working with Innovative who asks us
> to check our lines.  We access OCLC via the Internet, load
> over the LAN.  Otherwise our LAN and Internet access is fine.
>  We have reinstalled and configured Passport for Windows but
> this hasn't helped.

    Since libraries in general aren't having a problem with this, it sounds
like Passport is sending duplicate copies of the record. My best guess is
that increasing the delay in your Gateway Export settings or getting rid of
the retries will solve your problem.



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