Re: Duplicate OCLC downloads

["margit j. smith" <mjps@xxxxxxxxxx>]

We have been experiencing a different, but similar problem: when we
create multiple volumes with our 949 line, and then overlay our order
record (which does not have items attached yet) after exporting, our
system counts the volumes as COPIES in the fixed field.  This also
happens when we overlay, without creating more item records with the 949
line, an already existing record which has multiple volumes already
attached. The COPIES count goes up.

We have been in contact with III repeatedly, and so far have not been
able to get a resolution to this problem. Is this happening to anyone
else out there?

Margit J. Smith, Asst. Prof.
Head of Technical Services
Copley Library
University of San Diego
5998 Alcala Park
San Diego, CA 92110

Deb Downing wrote:
> 
> We have been experiencing the same problem since mid-June, using the OCLC
> Gateway Export.  It occurs inconsistently on all 8 of our cataloging
> PCs.  We haven't heard anything from Innovative, and I was just going to
> call and escalate the call this afternoon.
> -+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+
> Deb Downing, Systems Department Head
> Bloomfield Township Public Library
> downingd@xxxxxxxxxx
> http://www.btpl.org
> 
> At 11:49 AM 8/1/2000 -0700, Cheryl Armstrong wrote:
> >We have been experiencing duplicate OCLC downloads in the past month or so
> >at all three of our cataloging PCs.  It is getting annoying.  We are
> >working with Innovative who asks us to check our lines.  We access OCLC
> >via the Internet, load over the LAN.  Otherwise our LAN and Internet
> >access is fine.  We have reinstalled and configured Passport for Windows
> >but this hasn't helped.
> >
> >Is anyone out there experiencing this duplication?  Has anyone in the
> >past?  Should we be talking with OCLC?  Any ideas would be helpful.  Thanks.
> >
> >Cheryl Armstrong, Systems Manager
> >Hayward Public Library
> >835 C Street
> >Hayward, CA 94541
> >(510)881-7936
> >
> >--
> >This message was distributed through the Innovative Users Group INNOPAC list.
> >Private replies:  "Cheryl Armstrong" <CherylArmstrong@xxxxxxxxxx>
> >Public replies:   INNOPAC@xxxxxxxxxx
> >Archives:  http://innopacusers.org/list/archives/
> 
> --
> This message was distributed through the Innovative Users Group INNOPAC list.
> Private replies:  Deb Downing <downingd@xxxxxxxxxx>
> Public replies:   INNOPAC@xxxxxxxxxx
> Archives:  http://innopacusers.org/list/archives/

-- 
Margit J. Smith, Asst. Prof.
Head of Technical Services
Copley Library
University of San Diego
5998 Alcala Park
San Diego, CA 92110-2492
619/260-2365
--
This message was distributed through the Innovative Users Group INNOPAC list.
Private replies:  "margit j. smith" <mjps@xxxxxxxxxx>
Public replies:   INNOPAC@xxxxxxxxxx
Archives:  http://innopacusers.org/list/archives/