Re: Duplicate OCLC downloads

[Deb Downing <downingd@xxxxxxxxxx>]

We have been experiencing the same problem since mid-June, using the OCLC 
Gateway Export.  It occurs inconsistently on all 8 of our cataloging 
PCs.  We haven't heard anything from Innovative, and I was just going to 
call and escalate the call this afternoon.
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Deb Downing, Systems Department Head
Bloomfield Township Public Library
downingd@xxxxxxxxxx
http://www.btpl.org

At 11:49 AM 8/1/2000 -0700, Cheryl Armstrong wrote:
>We have been experiencing duplicate OCLC downloads in the past month or so 
>at all three of our cataloging PCs.  It is getting annoying.  We are 
>working with Innovative who asks us to check our lines.  We access OCLC 
>via the Internet, load over the LAN.  Otherwise our LAN and Internet 
>access is fine.  We have reinstalled and configured Passport for Windows 
>but this hasn't helped.
>
>Is anyone out there experiencing this duplication?  Has anyone in the 
>past?  Should we be talking with OCLC?  Any ideas would be helpful.  Thanks.
>
>Cheryl Armstrong, Systems Manager
>Hayward Public Library
>835 C Street
>Hayward, CA 94541
>(510)881-7936
>
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>Private replies:  "Cheryl Armstrong" <CherylArmstrong@xxxxxxxxxx>
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This message was distributed through the Innovative Users Group INNOPAC list.
Private replies:  Deb Downing <downingd@xxxxxxxxxx>
Public replies:   INNOPAC@xxxxxxxxxx
Archives:  http://innopacusers.org/list/archives/