Re: Suggestions identification.

["Ellen Fallon" <Ellen.Fallon@xxxxxxxxxx>]

Sorry folks.  I guess I hit the wrong button.  I didn't intend this to go to the list.

Ellen


>>> Ellen.Fallon@xxxxxxxxxx 07/26/00 08:33AM >>>
Linda,

I got this response from the IUG list for identifying library patron suggestions.  Maybe this would work.  

Ellen

>>> bmoore@xxxxxxxxxx 07/25/00 03:48PM >>>
Another way to differentiate the 'source' of suggestions is using stat. 
group numbers. They appear as 'Terminal numbers' when viewing patron 
suggestions. These can be assigned by login (for text-based) or IP (for 
telnet or Web). If each library has a separate range of stat. numbers it 
will be easy to determine from which site the suggestion originated. I'm 
unaware of any feature that requires patron identification before accepting 
suggestions. However, this is possible in the "Additional Items to Acquire" 
function in the OPAC which will write the request to the Suggestions file 
if the patron can't be identified. (unfortunately, that doesn't help you 
with your problem)   If it is possible to require identification prior to 
accepting suggestions I would be interested in this as well.

At 11:09 AM 7/24/00 -0700, you wrote:
>Peter,
>
>We have 11 libraries in our consortium.  We frequently get suggestions and 
>can't figure out which library the patron is talking about.  Requiring ID 
>would help.  If you can remember it, would you give me the path to require 
>patron ID for suggestions?
>
>Thanks,
>
>Ellen Fallon
>Pinal County Library District
>Florence, AZ 85232
>(520) 868-6458
>Ellen.Fallon@xxxxxxxxxx 
>
> >>> PMurray@xxxxxxxxxx 07/18/00 03:10PM >>>
>--On Monday, July 17, 2000 1:01 PM -0500 Mike Sauvola
><msauvola@xxxxxxxxxx> wrote:
> > Patrons at some of our consortium libraries are abusing the 'Suggestions
> > for the Library' feature of the WebPAC by submitting explicit and even
> > threatening messages.
> > Anything we can do?
>
>Ignore them?  :-)
>
>I seem to recall there is an option to require patrons to identify
>themselves to the INNOPAC in the standard way (name and
>barcode-or-other-index-point).  You could turn that on so that you may have
>the names of the people composing the messages.
>
>
>Peter
>--
>Peter Murray, Computer Services Librarian              W: 860-570-5233
>University of Connecticut Law School             Hartford, Connecticut
>
>--
>This message was distributed through the Innovative Users Group INNOPAC list.
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>
>--
>This message was distributed through the Innovative Users Group INNOPAC list.
>Private replies:  "Ellen Fallon" <Ellen.Fallon@xxxxxxxxxx>
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____________________________________________________________

Brian D. Moore                Information Systems & Technology
INNOPAC Coordinator        Library & Information Access
Tel.(619)594-2397                 San Diego State University
Fax (619)594-8982                       5500 Campanile Dr
bmoore@xxxxxxxxxx      San Diego CA  92182-8050 USA
____________________________________________________________

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