RE: Ability to return to patron browse list in checkout

[Frances Levin <FranL@xxxxxxxxxx>]

To return to the browse menu, just press escape. No commands on the
bottom of the screen.  I would like this to be an enhancement to get
back.  I have found it frustrating to answer the message blocks and then
not be able to go back to my browse list.
Frances W. Levin, Assistant Director
Rogers Public Library
711 South Dixieland Road
Rogers, AR 72758-4033
(501) 621-1152 Ext. 23  
Fax (501-621-1165


> -----Original Message-----
> From:	Amy Frazer [SMTP:afrazer@xxxxxxxxxx]
> Sent:	Monday, April 10, 2000 11:13 AM
> To:	INNOPAC@xxxxxxxxxx
> Subject:	Re: Ability to return to patron browse list in checkout
> 
> Hi!  We recently installed Release 2000 and the staff was looking
> forward to
> returning to a list of names if the wrong one was chosen in checkout.
> This
> does not appear to one of our enhancemens whether the patron has a
> block or
> not.  Is there some secret to this I'm not aware of?
> 
> Amy Frazer, Information Services
> Rockingham County Public Library
> Eden North Carolina
> -----Original Message-----
> From: Janet Fine <greatpl@xxxxxxxxxx>
> To: innopac@xxxxxxxxxx <innopac@xxxxxxxxxx>
> Date: Sunday, April 09, 2000 2:20 PM
> Subject: Ability to return to patron browse list in checkout
> 
> 
> >4/9/00
> >Hi  Everyone,
> >One of the enhancements included in Release 2000 was the ability
> "when
> >at Checkout, circulation desk staff searching for a Patron record can
> >return to the browse list if the first choice is not correct"
> (Release
> >2000 Enhancements. Novemeber 1999, p. 21)  Practice shows that this
> >enhancement works only if the name on the browse list does not have a
> >block on it.  In the situation where the patron has a block, the
> >computer will ask if you want to over-ride the block.  If this is not
> >the patron you are seeking and simply wish to return to the browse
> list,
> >you cannot.  When you answer "no" to the question, "Do you want to
> >over-ride this block" you are dropped back into the Checkout Screen,
> not
> >back to the browse list.  This is certainly not a major inconvenience
> >since prior to Release 2000 we would have to re-enter the name under
> all
> >circumstances. However, it is mildly annoying that Innovative did not
> >include as part of the enhancement the ability to respond "no" and
> >return to the Browse List.  I checked with Innovative and any
> >modification will require an enhancement request.
> >
> >Oh well...
> >
> >Janet Fine
> >Head, Circulation Services
> >Great Neck Library
> >159 Bayview Avenue
> >Great Neck, NY 11023
> >
> >
> >