Re: Ability to return to patron browse list in checkout

["Amy Frazer" <afrazer@xxxxxxxxxx>]

Hi!  We recently installed Release 2000 and the staff was looking forward to
returning to a list of names if the wrong one was chosen in checkout.  This
does not appear to one of our enhancemens whether the patron has a block or
not.  Is there some secret to this I'm not aware of?

Amy Frazer, Information Services
Rockingham County Public Library
Eden North Carolina
-----Original Message-----
From: Janet Fine <greatpl@xxxxxxxxxx>
To: innopac@xxxxxxxxxx <innopac@xxxxxxxxxx>
Date: Sunday, April 09, 2000 2:20 PM
Subject: Ability to return to patron browse list in checkout


>4/9/00
>Hi  Everyone,
>One of the enhancements included in Release 2000 was the ability  "when
>at Checkout, circulation desk staff searching for a Patron record can
>return to the browse list if the first choice is not correct" (Release
>2000 Enhancements. Novemeber 1999, p. 21)  Practice shows that this
>enhancement works only if the name on the browse list does not have a
>block on it.  In the situation where the patron has a block, the
>computer will ask if you want to over-ride the block.  If this is not
>the patron you are seeking and simply wish to return to the browse list,
>you cannot.  When you answer "no" to the question, "Do you want to
>over-ride this block" you are dropped back into the Checkout Screen, not
>back to the browse list.  This is certainly not a major inconvenience
>since prior to Release 2000 we would have to re-enter the name under all
>circumstances. However, it is mildly annoying that Innovative did not
>include as part of the enhancement the ability to respond "no" and
>return to the Browse List.  I checked with Innovative and any
>modification will require an enhancement request.
>
>Oh well...
>
>Janet Fine
>Head, Circulation Services
>Great Neck Library
>159 Bayview Avenue
>Great Neck, NY 11023
>
>
>