Re: requests & closed stacks

[Riin Olonen <riin@xxxxxxxxxx>]

Hi,

we at the National Library of Estonia have a lot of materials in the
closed stacks and we use the "automatic patron requests".

The Innovative has an option to determine what materials can be requested
and which patrons can request. There is some kind of table for that -
sorry, I do not remember closer right now: which table or where, but you
can not set it up by yourself.

For example our patrons can requests only that material which is located
in our closed stacks (specific location codes) if these items are
available (they are not missing or lost or lib use only or with any other
status which means for us - not available). Some materials they can not
request by themselves, they need to contact our circ.staff. 

And only these patrons can request items who are not blocked (if there are
no manual blocks in patron record). 

And of cource there is a limit how many items the user can request at a
time.  This last one you can specify, but concerning the others you should
contact the Innovative. 

If you need any details, you just let me know.

Hope, it helps.

Regards,
Riin.

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 Riin Olonen

 Library System Manager                          e-mail:  riin@xxxxxxxxxx
 National Library of Estonia                     tel:    +372 630 7189
 http://www.nlib.ee                              fax:    +372 631 1410

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*-*-*

On Thu, 3 Feb 2000, Tammy K. Baker wrote:

> 
> 	Our library plans to activate the "automatic patron requests"
> function in the near future.  In the OPAC Options, we have a setting of
> "Deny if Local Available" and that's what we want for most of our
> locations.  However, we have one location in which we would like for our
> patrons to request available items from.  While this location is closed to
> the public, its materials are not.  This location exists because our main
> library building cannot hold all of our volumes so our less frequently
> used titles are stored at the closed location, which is like a warehouse.
> Once daily, a student assistant will retrieve requested items that are
> shelved at that location.
> 
> 	We cannot be the only Innopac site with a closed stacks location
> so I'm wondering how other libraries with a similar situation are dealing
> with this.  While we don't want patrons requesting available items from
> locations they can get to themseleves, they do need to request available
> items from the location that is closed to the public.
> 
> 	Any advice?
> 
>         Thank you,
> 
>         Tammy K. Baker
>         Wyndham Robertson Library
>         Hollins University
> 
>         voice:  540/362-6082
>         fax:    540/362-6756
>         email:  tbaker@xxxxxxxxxx               
> 
> 
>