Re: Proxy Server problems with SIlverPlatter Databases

[Sonia Cawsey <scawsey@xxxxxxxxxx>]

Yup, that was the problem alright.

Thanks to all who responded!

On Fri, 14 Jan 2000, Marc Davis wrote:

> Try this:
> 
> After Release 2000, I discovered that entering anything in the DB ID field
> caused the proxy to fail.  I simply skip the field, leaving it blank, and
> everything works fine for us.  I replicated the problem on several
> databases on our server but never knew if it affected anyone else.   Let
> me know.   
> 
> Good luck.
> 
> Marc
> 
> 
> 
> 
> 
> 
> On Fri, 14 Jan 2000, Sonia Cawsey McGowan wrote:
> 
> > 
> > All of a sudden we are getting an error message when trying to access
> > SilverPlatter
> > databases via Innovative's proxy server.
> > 
> > I get a "403" error with a message something to the effect of
> > "this proxy server cannot access webspirs.silverplatter.com"
> > 
> > Here are my WAM table settings:
> > 
> > 1 > Token                cinahl
> > 2 > IP Address/Host Name webspirs.silverplatter.com
> > 3 > Port                 80
> > 4 > Service Level        0
> > 5 > Verify               2
> > 6 > Valid Patron Types   8,13,14,22,24,28
> > 7 > Database Name        CINAHL
> > 8 > Database Identifier  CINAHL
> > 
> > I've also tried:
> > 
> > 2 > IP Address/Host Name *.silverplatter.com
> > 3 > Port                 8000
> > 
> > I've contacted SilverPlatter about the problem but have not yet received
> > an answer.
> > 
> > Anyone have any suggestions?
> > 
> > --
> > Sonia Cawsey McGowan
> > Copley Library, University of San Diego
> > email: scawsey@xxxxxxxxxx
> > home page: http://www.acusd.edu/~scawsey
> > 
> 
> ======================================================
> Marc Davis                    Support Services Manager         
> 	University Library        UNOmaha
>      6001 Dodge Street     Omaha, NE, 68182-0237
>   	(402) 554-4949  |  Fax (402) 554-3215
> 	     davis@xxxxxxxxxx
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