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Discussions tagged Sierra

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Job Opportunity: ILS Coordinator

Make the smart choice by exploring opportunities with the Stark County District Library! The Stark County District Library - The Smart Store, where everything is free® – is a store of knowledge with an abundance of resources at your fingertips…all f...
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Checked out items tab title in SDA shows in red but item is due today and is not overdue

Hi All,Since moving to Sierra we have had problems whereby the checked out items tab title in the SDA shows in red as if an item is overdue, when in fact the item is due today.  See https://csdirect.iii.com/sierrahelp/Content/sril/sril_disp_patront...
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Circ stats by student major for e-reserves

We use Web Management Reports to collect stats on e-reserves but we are not able to get usage stats according to the students' major that viewed the e-reserve. Students must log in to access e-reserves, so that data must be recorded somewhere. Does a...
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Local hold fulfillment for 1 bib. only. Is it possible?

We do not have our Sierra instance set for local holds fulfillment as we are a system that shares one budget and considers materials as "one collection." However, we have a new venture this summer that makes the most sense if I set it up f...
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Sierra Upgrade Bug Checklist

In preparation for those of us who must upgrade to Sierra 3.1 as soon as it’s released, what issues have other libraries run into when upgrading Sierra within the last year? I’d like to compile a list of things we should check as soon as the upgrade ...
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Altering/deleting fields that are green in Sierra coverage load check-in records

In Sierra, I need to change the URL in the 856 link in a check-in record from a record created by an ERM coverage load and the field is highlighted in green and will not let me delete or alter it. Any ideas why and how to make it so that I can manipu...
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Late Fines vs. Billed/Damaged charges list

Does anyone out there in the collective wisdom know of a way to run a list in create lists that shows how fines were applied? Such as, a list of fines specific to late fees and a separate list of fines specific to damaged/billed materials? We want ...
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Changing Summary View in Sierra Circulation

Hello, I have a Circulation staff member that would like to change the default of the summary view she is seeing and I can not figure out how to change it. When she searches in Circulation Search/Holds function, her summary view is defaulting to &qu...
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Issues after upgrading to Sierra 3.0

We are running into several issues since upgrading to Sierra 3.0 earlier this week. For one, we are unable to checkin serials (we get a "missing pair" verify error). Another is that Sierra Web is fairly unusable now - when trying to open a ...
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Load bib records directly from BookWhere?

We have software called BookWhere software that has a feature called Send, currently grayed out, which according to the Help file will let us put MARC records directly into our ILS (only for some systems). Does Sierra have a way to load bib records w...
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Next Record functionality lost after upgrade to Sierra 2.4

After upgrade to Sierra 2.4 last night the go to Next Record functionality has stopped working when browsing a list of remote records from Worldcat. My Display - Browse Option is set to Compact Browse. Has anyone else lost this functionality on upgra...
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muliple email addresses in field

Hey all, quick question I hope. Does anyone know if it is possible to enter more than one email separated by a comma or semi-colon in the patron's email field? Sometimes patron's have trouble receiving email notices and I thought it might be nice (...
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Are there any other Primo users in this forum?

Hello, At Durham University we have Millennium as our integrated library system and Primo (from ExLibris) as our discovery tool. We would like to know if there are any other Innovative customers (either Millennium or Sierra) who have also purchase...
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Bookings module: workflow for floating collections

Hello, We are a Public Library with 39 Branches and Customers can place requests on any item in the system (floating or not-floating). Our Book Club Borrowers have found that "freezing holds" in Encore/WebPac is not a useful way to manag...
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Spine label template request: Sierra libraries with templates for Zebra LP 2824 Plus, for Dewey

Hi there, any other libraries using the Zebra LP 2824 Plus with Sierra and Dewey call numbers to print, and if so, are you willing to share your .jrxml templates for us to try? Neither the default nor our previously customized templates for Millenniu...
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Using API's with Banner and or McNaughton's?

Are any libraries using the restful API's to develop code to have Sierra communicate with Ellucian's Banner student information system? I am aware that Innovative said they are working on something that will be available in the future but is anyone u...
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Overdrive--Marc records--ematerials

Hi! What is the best way to get the Overdrive Marc records that Overdrive sends into Sierra? Previously, ours would open into Marc Notepad (WebClarity) and then we would save the file and do a Data Exchange in Sierra. However, we no longer have Ma...
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ERM and Knowledge Base : examples of any Public Library installations

Hello, Our library hopes to install ERM with Knowledge Base before the end of the year - and I was wondering if another Public Library has already done this. We want to use the product to highlight our EBSCO titles and populate our Overdrive titles....
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Circ stats for e-reserves in Sierra

Hello, Until this past summer we used the media manager function for electronic reserves. As they were not checked out, but accessed through a link or PDF in the media manager, I am not sure how to get a circ stat. Is there a way for me to get a usa...
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request multiple items of a single bib one time

Hi and Happy Friday- Our tech service staff often need to place multiple items of a single bib on hold in order to change, saying, labels. Does anyone know if there is a way of requesting multiple items of a single bib one time rather than one at ...
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