Me again with the other side of label printing for checkins. Our staff currently use a VERY old dot-matrix printer which i swapped out for another TSC 247 (the same model for our monograph labels with print templates).
When i attempt to print a checkin label - nothing happens. We don't use print templates for checkin labels and i've turned off the setting for the pocket label (which works fine on the old printer).
I have set the printer to be the default in windows, since that's the only purpose of the machine/printer and have set up the printing preferences to use this local printer, with settings for the small spine labels. again, it's like Millennium doesn't know about the printer and no matter what i've done, nothing happens.
I can see in the iiirunner.exe screen that the data is being sent, but there is no response from the printer.
I figure I am missing something incredibly basic with the setup so am asking for any thoughts and assistance from the gurus out there!