IUG Conference Refund and Cancellation Policy
Written requests for refunds must be postmarked or electronically submitted by Thursday, April 1, 2010. No phone cancellations will be accepted.
Send in writing to: Kathy O’Gorman, IUG Financial Consultant, PO Box 15080, Cincinnati, OH 45215-0080
Or electronically to: Kathy@innovativeusers.org (a confirming response will be sent)
There is a $25 handling fee for cancellation of main conference
attendance. Pre-conference or meal functions may be cancelled in writing or
electronically by April 1, 2010, with no penalty. No phone cancellations accepted.
Refunds will be issued within 20 days of request.
Any refund requests after April 1, 2010, will be referred to the IUG
Steering Committee officers for consideration and must be exceptional in
nature. A cancellation fee of $75.00 will be assessed if the refund request is
granted.