The IUG plays a vital role in the decision making process to provide enhancements to the Millennium, Sierra, Polaris, and Virtua systems. Through this cooperative process, IUG members make suggestions, vote for system enhancements, and are afforded a unified voice for improving the system functionality. Participation in the enhancements process is one of the greatest benefits of IUG membership; it serves as an opportunity to address any of those issues, big or small, that you would like to see improved.
Due to changes in Innovative’s product development life cycle, the addition of Polaris and Virtua users, and the growth of the existing enhancements database, IUG in partnership with III recognized the need to analyze and improve the enhancements process. Idea Lab, launched in 2017, is the result of that collaboration.
Idea Lab is an innovation environment, hosted by Innovative, designed for users to submit, discuss, and vote on ideas to improve solutions for libraries. It is based on Spigit ideation software.
Customers using any Innovative product portfolio – Sierra/Millennium, Polaris, Virtua, Vital, or Innovative Resource Sharing – are all welcome to participate in Idea Lab. The new process allows the IUG community to provide input regarding priorities for new areas of development as well as enhancements to existing Innovative products. It also enables Innovative to take more timely action on user-contributed ideas. Read more about Idea Lab.
Prior to Idea Lab, IUG and PUG libraries had separate enhancements processes: