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  1. Sandy Lewis
  2. Sierra/ Millennium/ Encore
  3. Thursday, June 30 2016, 09:59 AM
  4.  Subscribe via email
Hi,
We're migrating from Sirsi to Sierra and having problems printing spine labels. We use a Zebra GX430t and Computype labels 1005543-1. We use a spine label and book pocket label.

1. Tried the print templates in Admin (those are Gaylord) and JasperSoft is a bit involved to try to edit them since we're on a tight schedule. We've tried some of the templates from the Wiki. Sometimes they print and sometimes they don't but we still need to edit them.

2. We need to have locations printed on the labels. Does this mean we need a template for each location?

I'm hoping someone has a working template they can send up and advice on locations.

Thank you!
Sandy
Palmer College of Chiropractic
Comment
We did not have to buy new printers when we migrated, but awhile later we did buy Zebra TLP2824 Plus printers for spine label printing since our Okidatas were failing. We followed the instructions of Mark Strang in the Clearinghouse. We have not had any problems.

Yes (at least this is what we found) you will need to create a template for all locations. Hopefully you don't have too many.

hzook@pacific.edu
  1. Harriet Zook
  2. 4 months ago
We cannot print spine labels at all and we used iReports to create our template. Innovative has a ticket open and has asked about our template, but so far nothing is resolved. Did anyone out there have to buy new printers when they migrated to Sierra? Our Zebra GK420t are 6 years old. Maybe that has something to do with it?
  1. Guest
  2. 4 months ago
Harriet - what version of Sierra do you have? Can you post one of your templates? Do you use functions like substring and replaceAll?

Cindy Harper

CHARPER@vts.edu
  1. Cindy Harper
  2. 3 months ago
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Elaine Roser Accepted Answer
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Not sure if anyone sent you some samples ...

eroser@uark.edu
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Guest, please tell us who you are. I would like to reference your ticket on my open ticket on print templates having moved to Sierra. 3.1. I can't get the templates posted here to work for us.

CHARPER@vts.edu
  1. Cindy Harper
  2. 3 months ago
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 1
Elaine Roser Accepted Answer
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Not sure if anyone answered or sent some samples ...

eroser@uark.edu
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Elaine, what version of Sierra do these templates work with? We are still waiting for an answer from Innovative aout the lack of support for replaceAll and other string functions in our current version of Sierra (3.1.0_11) which was installed for us on July 18, and we haven't had our print templtes work since then, although I've spent more than a week of my time on that. Innovative says "ask the forums", and there's a question logged on the forum that other users are having this problem too, but Innovative help desk hasn't given me a workaround.

I tried your TIMES10 template verbatim in my system, and it won't preview, but fails.

CHARPER@vts.edu
  1. Cindy Harper
  2. 3 months ago
Thank you!

vhaver@bennington.edu
  1. Vanessa Haverkoch
  2. 2 months ago
worked out my problem. If your template uses Java functions like .contains() or .equals(), they need to check first to make sure the (string) != null.
I'll post my finished template.
  1. Guest
  2. 2 months ago
We migrated to Sierra from Millennium in July. Our Zebra GK420t label printers do not work. We use a template created on ireports in 2011. We have had a ticket in for almost 3 months. There has been no response on the ticket since mid July despite numerous emails. . At this point, we can't even get an answer as to whether the issue is our printer, our template, our connection. At least I would have something to work with. It sounds like our issue is similar to yours. If you have any suggestions on where to turn, I would be so appreciative. We have been printing labels from Word for three months.

vhaver@bennington.edu
  1. Vanessa Haverkoch
  2. 2 months ago
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 2
Cindy Harper Accepted Answer
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I worked out my problem. If your template uses Java functions like .contains() or .equals(), they need to check first to make sure the (string) != null. I'll post my finished template.

CHARPER@vts.edu
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 3
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