My library yesterday was migrated to the new hosted server environment that Innovative has put in place. The owners of these servers have much more stringent security measures and it is impossible to access Millennium unless your IP address has been whitelisted. (This was previously only an issue with the character based system.)
This is presenting a big problem for my library since many of us work from home and we have students take laptops into the stacks frequently.
Has anyone else confronted this issue? How have you dealt with it? The migration team seemed unprepared for it to be an issue.
Any help or suggestion will be deeply appreciated.