Yep I got the same error just now…
Joe Montibello, MLIS
Library Systems Manager
Dartmouth College
603.646.9394
[email]joseph.montibello@dartmouth.edu[/email]
From: IUG List <discussions@innovativeusers.org>
Reply-To: IUG List <discussions@innovativeusers.org>
Date: Thursday, October 11, 2018 at 6:30 PM
To: Joseph Montibello <Joseph.Montibello@dartmouth.edu>
Subject: [IUG] [#12616]: Can't log into Supportal or CSDirect
New Question Posted
Bruce Eames created a new discussion
Can't log into Supportal or CSDirect in
Sierra/ Millennium/ Encore
Hello,
This is a notification to let you know that Bruce Eames has created new discussion on the site. You may find the snippet of the new discussion below:
Hi All,
Logging into Supportal just now suddenly produces a "CredentialDetailError" and CSDirect says 'Sorry, the email address and password combination is incorrect. Please try again.' Which it ain't.
Anyone else having problems?
Bruce.
bme@unimelb.edu.au
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Joseph.Montibello@dartmouth.edu