We are in the process of implementing the ILL module. Right now we use Worldcat Discovery where our patrons place interlibrary loan requests and we fill them via OCLC along with Clio for management of the requests. The circulation staff who will be using the module would like to continue to offer WCD ill and not use the ILL patron functions on the web for patrons requesting ILLs. Basically they only want to use the backend of the ILL system for requests.
Is anyone not using the web forms via the opac for ills but using the staff end for processing ILL requests? Is this something that works well or does it cause problems? I guess what I am asking is it possible to use the module without the web portion and does it work well enough for a small sized ILL department?
Any insights appreciated.