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  1. Barbara Szalkowski
  2. Sierra/ Millennium/ Encore
  3. Thursday, February 08 2018, 11:10 AM
  4.  Subscribe via email
Apologies for the cross-posting.

We have been using External Patron Images for some time.

This semester, I've noticed that when a patron opens their account in the WebOpac, some of the images are HUGE and have a white vertical line somewhere (not always the middle).

According to the Sierra Manual, " Sierra optimizes displays images as 128 pixels wide and 144 pixels high and optimizes the display of images to fit these dimensions," but the images aren't being displayed that way, they are retaining their original size.

I think that vertical white line may be some sort of frame that is either included in the image or part of Sierra trying to optimize the display, but I'm not sure which.

I've determined that some of the original images I've received from the institution are as big as 707x707px or even 1264x1580px. I did find one that was 465x465px that displayed just fine.

Is there something I can reset in Sierra so that it will display the images to a standard size even if they don't start that way? Or, do I have to do something to the original images? Any thoughts would be most appreciated.

Barbara Szalkowski, Core Operations Librarian
South Texas College of Law Houston
713.646.1724 | 1303 San Jacinto Street, Houston, TX 77002

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