Is your library still receiving Maintenance Agreements to sign and return every year? (A text document that laid out some of the responsibilities of III and the institution.) Someone here discovered that we don't have a copy of a recent one on file and a call to III revealed that they didn't either.
Anyway, I'm just curious if this is something the company has done away with or if ours just fell through the cracks somehow.
Thanks, and have a good one,