We are unable to view any images in the Vogue Archive document viewer or browse issues on all browsers we have tested, Firefox, Safari and Chrome. We have been having this problem since July.
When you click on Full Text to see a page:
In Firefox: Viewer Control Bar, no image, alt text, zoom button, no frame, when clicking on zoom button no image in overlay viewer either.
In Safari: Viewer Control Bar, no image, alt text, zoom button, frame with “?”, when clicking on zoom button no image, just “?” in overlay viewer.
In Chrome: Looks just like Firefox.
When you click on Browse this Issue:
In Firefox: Alt text only, no frame, no way to get the image to appear.
In Safari: Alt text with “?”, Clicking on “?” brings up individual image viewer.
In Chrome: Behaves like Safari, can click on alt text to bring up individual image viewer.
Initially, I found that if you clicked on the single-page button on the top right of the control bar of the document viewer and then clicked back on the two-page spread button you could then see the image in either view. The image was then visible after clicking on those buttons in the overlay viewer. Now I've tested again, and the workaround no longer works. So now we cannot access any images of the magazine pages.
Our WAM forward table entry for ProQuest is:
Our starting URL is:
Anyone who has Vogue Archive, can you test to see if you are able to view images of the magazine pages?
Library Systems and Digital Collections Administrator