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  1. Damian Biagi
  2. Sierra/ Millennium/ Encore
  3. Wednesday, October 04 2017, 02:36 PM
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There have been few postings this year re WAM and access to ScienceDirect, and while we are able to access the main site, we still receive the “Your connection is not private” error screen when we attempt to download PDFs, along with an access issue with the advanced search (which may be an entirely separate problem). 

We have a ticket open with Elsevier, but they said they were unfamiliar with WAM, do not yet have an answer for us.

Can anyone provide a list of the ScienceDirect URLs that they have added to their SSL cert and/or Forward Table?

We currently are covering the list Elsevier recommends for EZ Proxy, including www.sciencedirect.com, sciencedirect.com, linkinghub.elsevier.com, *.els-cdn.com, etc.  But any other suggestions would be appreciated.

Thank you,

Damian Biagi

Metadata and Systems Librarian
D’Amour Library
Western New England University
1215 Wilbraham Road
Springfield, MA  01119

Email: damian.biagi@wne.edu
Direct dial: 413-782-1635

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Accepted Answer
Beth Juhl Accepted Answer

Hi Damian - we moved to the SSLHostReplace / wildcard cert last year so we don't manage a list of SAN addresses any more but I notice that most of our PDFs on ScienceDirect now resolve to ac.els-cdn.com so you would want to make sure (if you have room...) that 0-ac-els-cdn.com.wildpac.wne.edu was in your SANs list.  But I worry that "ac" is only one of the several content servers for ScienceDirect so you might want to make sure that there are not other prefixes.

As for entries in the WAM forwarding table, we have what you listed, plus www.elsevier.com  which may just be a superstition from a long time ago. 

/beth juhl

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Jeff Karlsen Accepted Answer

The test script Elsevier sent us in preparation for their switch to SSL used WAM-specific syntax, including the dot-to-dash thing, so I'm not sure they can credibly say they're unfamiliar with WAM.

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