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OH-IUG meeting registration open

Registration for the OH-IUG annual meeting is now open. The meeting is Friday, October 12 at the State Library of Ohio. Registration cost is $15 and includes lunch and morning break. Join us for informative presentations and networking opportuniti...
Junior Member

Gift shop POS/Inventory system

Nothing to do with the ILS, but hoping this group can provide some suggestions. For those of you at libraries with good-sized gift shops that are using their own POS and inventory software, would you mind sharing what they use? We're research a so...
New Member

MAIUG 2018: Registeration Still Open

Don't forget to register for the 2018 MAIUG. This year's meeting will be held on Friday, October 12 at Widener University's Commonwealth Law School in Harrisburg, PA. Registration closes on Friday, October 5, 2018. For more information and to reg...
New Member

MAIUG 2018: Two Weeks Left to Register

Don't forget to register for the 2018 MAIUG. This year's meeting will be held on Friday, October 12 at Widener University's Commonwealth Law School in Harrisburg, PA. Registration closes on Friday, October 5, 2018. For more information and to reg...
Junior Member

Undo Options Challenge: 1 Week Remains for Voting & Commenting

The Idea Lab Challenge "Undo Options for Sierra" has 1 week left for voting and commenting and there are 24 fantastic ideas that need your support in order to be refined and move closer to functionality we might see in a future release. ...
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reCAPCHA on Self Registration Form

Has anyone used the new Google reCAPTCHA on their self registration form to make form more secure? We are currently using the confirmation code got from Innovative which is simple random numbers. We have updated our public website with reCAPTCHA and...
Junior Member

Workaround: Mac Millennium Client Crashing on Selection of New-Record Template

We recently found a workaround for an issue we were having when the Mac client was crashing upon selecting a template for new course record creation or select templates for new patron record creation. We are on Millennium 2014 2.0.4_5 running on Mac ...
Junior Member

WebPAC Accessibility Compliance (1/18/18 deadline)

Apologies in advance to the Sierra listserv folks, as I've posted there as well. With the January 18, 2018 deadline for website/electronic content accessibility (see https://www.access-board.gov/guidelines-and-standards/communications-and-it/about...
New Member

NorCal IUG 2018 Registration is Open!

We are pleased to announce that The NorCal IUG registration is open! The conference is being held at St. Mary's College on October 26th. Please visit the registration page (NorCal IUG 2018 Registrationhttps://www.regonline.com/builder/site/Defa...
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Sierra Desktop App disconnects when idle

Hi. SDA disconnects during random idle times (5 minutes, 2 hours, etc.) It is totally random but very annoying. Here are some things we have looked into: set the Sierra keyboard timeout to zero, disabled sleep mode in the BIOS on the PC, edited the h...
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Job opening: Director at Ames Public Library

Ames Public Library is starting the process of searching for a new director. Our current director plans to retire at the end of this year. APL is a center of the Ames community with diverse and innovative programming, collections, and services. We’re...
Expert Member

Web Management Fund Reports output to Excel

As you know, the Web Management Fund Reports output as an ASCII file. Has anyone discovered any easy way, other than copy and paste OR save as a .txt file and open with Excel wizard, to get these into Excel or csv? THANKS for your help with this! ...
Junior Member

7 Days, 21 Ideas, Almost 300 Votes

The Idea Lab Challenge "Undo Options for Sierra" is only a week old and we already have 21 ideas that your colleagues around the globe - and Innovative staff - have been voting and commenting on, refining, and moving closer to functionality...
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Configuring WebPac holds

This is my first time using the forum! I've become our Sierra system administrator by default and have very little experience editing web options. I've been advised not to attempt this if I don't really know what I'm doing! But we sorely want to e...
New Member

Interpreting webpac Apache logs to check if patron renewed books?

Hi All, We often get complaints from patrons that they don't deserve their fines because renewed their books and the system must be wrong. I usually check in the webpac Apache logs to see when they logged into their patron record. So I see...
Junior Member

300 Ideas and Counting

The Always Open Challenge in the Idea Lab has reached it's 300th idea, Linked Patrons viewable in Encore. That's an incredible amount of effort from everyone in the community, and those ideas are helping to drive Innovative's developments. Since th...
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[IUG] Millennium Serial Label Printing Problem

Hi all, We are having serial label printing problems in Millennium Serials. The PC is new hardware, Windows 10. We are using the Okidata Micro 320 Turbo 9pin printer. As serials are checked in, 3 labels will print consecutively and then pri...
Junior Member

Highlights from the Undo Options Challenge

The Undo Options challenge has been open for a day and there are already many great ideas that have been submitted by your colleagues. ideas such as: Revert / Restore Option in WebBridge Management Undo Checkout Undo Cleared Or Waved Fine Undo...
Junior Member

New Sierra and Polaris Challenges in Idea Lab

Have you ever made a mistake in Sierra or Polaris, and wished you could undo it? Beginning today, you can help Innovative decide what specific “undo” options would save the most time, reduce the most errors, and improve the system for all user...
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SCIUG Registration is now Open

Hello, Southern California Innovative Users Group! Registration is open for the 2018 SCIUG Conference, taking place on Tuesday October 23, 2018. The 2018 SCIUG Conference will be held at The Sandhu Conference Center at Chapman University. This yea...


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